Asset Care Engineer

Job Description (JD)

• Follow up on Network SIM operations to ensure reliable connectivity and smooth network performance.
• Support power rectification activities by identifying and resolving power-related faults to maintain a stable and reliable power supply.
• Perform technical troubleshooting and fault analysis to minimize system downtime and improve operational performance.
• Support system configuration activities, including system setup, updates, testing, and compliance with technical standards.
• Develop and coordinate local repair and maintenance plans with field teams to ensure timely execution.
• Monitor preventive and corrective maintenance activities and follow up on outstanding technical issues.
• Coordinate with technical, field, and operational teams to resolve network, power, and system-related issues.
• Maintain accurate records of faults, repairs, maintenance activities, and system configurations.
• Prepare clear and accurate maintenance, technical, and performance reports for management.
• Monitor repair and maintenance costs and support cost-control initiatives by optimizing resources and reducing unnecessary expenses.
• Support continuous improvement activities to enhance system reliability, maintenance efficiency, and service availability.

Job Specification (JS)

• Bachelor’s degree in Electrical Engineering (EP, EC, MP, MC), Telecommunications Engineering, or a related field.
• Minimum 2 years of relevant practical experience in asset care, maintenance, telecom operations, or telecom power systems.
• Good knowledge of technical troubleshooting, fault rectification, and system configuration.
• Familiarity with preventive and predictive maintenance practices.
• Basic understanding of telecom network infrastructure and power systems.
• Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation.
• Familiarity with Power BI, RMS, iTower, or similar monitoring and asset management systems is an advantage.
• Strong analytical and problem-solving skills with the ability to identify and resolve technical issues effectively.
• Good communication, coordination, and teamwork skills.
• Ability to work effectively with field and technical teams and manage multiple maintenance activities.
• Ability to work under pressure and respond effectively to urgent technical issues.

Key Success Measures / KPIs

• Timely identification and resolution of technical and operational issues.
• Reduction in network and system downtime.
• Improvement in power and system reliability.
• Timely completion of preventive and corrective maintenance activities.
• Accuracy and quality of maintenance and technical reports.
• Effective coordination and completion of local repair plans.
• Effective control of repair and maintenance costs.
• Improved utilization of maintenance resources and reduction of unnecessary expenses.