Assistant Application Manager

Key Responsibilities

• Assist in managing the daily operations of mobile and web applications.
• Support the Application Manager in planning and executing app releases and updates.
• Monitor, track, and resolve application issues, bugs, and user-reported incidents.
• Coordinate with internal teams to gather requirements and prepare system documentation.
• Participate in User Acceptance Testing (UAT) and assist QA teams in validating new features and fixes.
• Monitor application performance and recommend enhancements for efficiency and stability.
• Maintain accurate records of application changes, patches, and release notes.
• Collaborate with vendors and third-party service providers for integration or support needs.
• Provide training and assistance to business users and customer service teams when required.
• Ensure applications meet security standards, maintain uptime, and comply with internal policies and local regulations.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2–4 years of experience in application support, software project coordination, or QA.
• Experience in mobile apps, fintech platforms, or digital payment systems is preferred.

Technical Skills

• Understanding of the Software Development Life Cycle (SDLC) and agile methodologies.
• Basic knowledge of relational databases (SQL), APIs, and system logs.
• Familiarity with bug-tracking tools (e.g., JIRA, Trello) and version control systems (Git).
• Knowledge of Android/iOS platforms or web front-end/backend technologies is a plus.

Soft Skills

• Strong organizational and coordination abilities.
• Excellent communication and documentation skills.
• Analytical thinking with a problem-solving mindset and attention to detail.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Fluency in Burmese; working proficiency in English is preferred.